FAQs

Hours of Operation:

Delivery Options:

Need wine NOW? The fastest local delivery is through Doordash and Uber Eats. We also use Relay and Airpals
If you are in the NY area and do not need your order same day (generally we do next business day delivery), you can check out via our website and select a delivery option.
If you have a disability and need special arrangements, please contact us at orders@henrysbk.com.

Shipping Information:

We ship wine to all states except: AL, AR, MS, SD, UT & VT.
We also ship wine to select zip codes in the following states: DE, IL, KY, MA, MI, NJ, OK, RI, TX. Please reach out to confirm if your zip code is eligible for shipping in these states.
For spirits, we ship to all states except: AL, AR, IA, LA, MN, MS, MT, SD, UT, VT, WV, WY.
Additionally, we ship spirits to select zip codes in the following states: CO, FL, GA, ID, IL, IN, KS, MO, MI, NC, NJ, NM, OH, OK, SC, TN, TX, WI.
Please be aware that an adult signature is required upon delivery. We cannot ship to PO boxes.
We utilize a third-party for shipping to most states, so please expect a longer turnaround time, especially if you're located in TX.
We do not issue refunds for orders damaged due to weather-related incidents. During the summer and winter months, you can choose to have us hold your order until it's safe to ship.
Please note there may be extra charges for large (magnums and bigger) and other irregular formats.
By placing an order for shipping, you are authorizing us to engage a carrier on your behalf, and you are responsible for abiding by local laws.

Discounts:

Pick up orders only: enjoy a 10% discount on orders of 6 or more bottles and a 15% discount on orders of 12 or more bottles. Use codes PICKUP10 and PICKUP15 for online orders.
Subscribe to our email to get 10% off your first purchase.
Please note that these discounts are valid for wine products only and apply to in-store and online pickups. They are not valid on delivery or shipping orders.
We do not combine discounts or apply any discounts post purchase.
All orders are subject to final store confirmation.

Return Policy:

According to the law, we can only accept returns for defective goods. If you receive a defective product, we can provide a replacement bottle of the same wine or issue a refund within 30 days of purchase.

Have More Questions?

If you have any other questions, feel free to reach out to us at orders@henrysbk.com. We aim to respond within 24 hours.

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