WEBSITE UPDATES/ Winter Weather Warning / Holding orders on request

FAQs

Hours of Operation:

  • Monday-Thursday: 1:00 PM - 9:00 PM
  • Friday and Saturday: 12:00 PM - 10:00 PM
  • Sunday: 12:00 PM - 9:00 PM
  • You can place online orders 24/7!

Delivery Options:

  • Need wine NOW? The fastest local delivery is through Doordash and Uber Eats. We also use Relay and Airpals

  • If you are in the NY area and do not need your order same day (generally we do next business day delivery), you can check out via our website and select a delivery option. 

  • If you have a disability and need special arrangements, please contact us at orders@henrysbk.com

Shipping Information:

  • We ship wine to all states except: AL, AR, MS, SD, UT & VT.

  • We also ship wine to select zip codes in the following states: DE, IL, KY, MA, MI, NJ, OK, RI, TX. Please reach out to confirm if your zip code is eligible for shipping in these states.

  • For spirits, we ship to all states except: AL, AR, IA, LA, MN, MS, MT, SD, UT, VT, WV, WY.

  • Additionally, we ship spirits to select zip codes in the following states: CO, FL, GA, ID, IL, IN, KS, MO, MI, NC, NJ, NM, OH, OK, SC, TN, TX, WI.

  • Please be aware that an adult signature is required upon delivery. We cannot ship to PO boxes.

  • We utilize a third-party for shipping to most states, so please expect a longer turnaround time, especially if you're located in TX.

  • We do not issue refunds for orders damaged due to weather-related incidents. During the summer and winter months, you can choose to have us hold your order until it's safe to ship.

  • Please note there may be extra charges for large (magnums and bigger) and other irregular formats. 

  • By placing an order for shipping, you are authorizing us to engage a carrier on your behalf, and you are responsible for abiding by local laws.

Discounts:

  • Pick up orders only: enjoy a 10% discount on orders of 6 or more bottles and a 15% discount on orders of 12 or more bottles. Use codes PICKUP10 and PICKUP15 for online orders.

  • Subscribe to our email to get 10% off your first purchase. 

  • Please note that these discounts are valid for wine products only and apply to in-store and online pickups. They are not valid on delivery or shipping orders.

  • We do not combine discounts or apply any discounts post purchase. 

  • All orders are subject to final store confirmation.

Return Policy:

  • According to the law, we can only accept returns for defective goods. If you receive a defective product, we can provide a replacement bottle of the same wine or issue a refund within 30 days of purchase.

Have More Questions?

  • If you have any other questions, feel free to reach out to us at orders@henrysbk.com. We aim to respond within 24 hours.
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